Social Media Moderator

  • Anywhere

Monitor comments, forums, polls and user-generated content on our Facebook Page to determine appropriate forums for publication.Enhances and promotes Mobiserve content on social media sites such as Facebook, Twitter, Instagram, Tiktok and other high-profile sites.Checks website for any quirky, interesting stories that warrant promotion.Works and checks on all our clients inquires, troubleshooting any errors.Promotes content on Facebook page; prepares polls, adds friends and creates other interactive content.Makes 3-4 special comments on Social media platform, promoting special content and engaging readers.Verifies tweets are working properly, in a timely fashion.Participates in special projects as assigned by the Interactive Management team.

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  • Anywhere

Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the results

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  • Anywhere

As a member of the Sales Department, the moderator collaborates with other departments within SYE and the main tasks will be :Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the resultsKeep records of calls and customers data and note useful information

To apply for this job please visit .

  • Anywhere

Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Maintain the Moderation Guidelines and ensure they are up to date.Service Community Admin accounts, processing emails, and complaints escalating when necessary,Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues, and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

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  • Anywhere

Do you love reading, do you excel in writing and expressing your self. are you following the trends and what is happening around you. if your answers are yes then you are our candidate for this position.You will moderate our digital brand (website, mobile application, social media, sales channels,..)Listening, responding and enhancing our content are your key skillsYou will be trained on many tools that we use at workYou will track, analyze and grow our numbers (reactions, posts, visits,..)

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  • Anywhere

Answering Customers’ questions on all social Media Platforms (Facebook, Instagram,Linkedin,… etc.) Gaining insights from community moderation into the Social Media teamHandle complains, work on solving them and lower escalation record.Upload orders on Odoo system in order to activate the order.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

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  • Anywhere

Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

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  • Anywhere

Follow up with clients on Facebook and Instagram
Answering comments and inbox messages
Taking orders from social media channels

Working hours:

From 10 am to 6 pm

To apply for this job please visit .

  • Anywhere

Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website,what’s app and additional channels.Replying to direct message on social media.Content upload and updating stock on our websiteCollecting and recording new comments and responses for future content development.Creatively responding with customized messages when needed.Keeping an eye on the reach and engagement of the Facebook page using Facebook Analytics.Collaborate with sales and customer service team.

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  • Anywhere

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms .They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsMonitor each post or upload on a social media platform and decide whether or not it requires a response.Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.Focus on user-submitted content.

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  • Anywhere

Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.

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  • Anywhere

Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Maintain the Moderation Guidelines and ensure they are up to date.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the community team.Communicate with other departments to ensure the quality of delivering orders to our customers.

To apply for this job please visit .

  • Anywhere

POSITION SUMMARY Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions 

To apply for this job please visit .

  • Anywhere

 Job Description:Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Internship Start date: Immediately  

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  • Anywhere

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms.They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsObtains client information by answering telephone calls; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.  

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  • Anywhere

We are looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.Duties:Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Develop, implement and manage our social media strategy.Measure the success of every social media campaign.Stay up to date with the latest social media best practices and technologies.Communicating with social media followers, including responding to queries in a timely manner.Collaborate with Marketing team.Provide constructive feedback.Working Conditions:Days off: FridayWorking Hours: From 9 AM To 6 PM

To apply for this job please visit .

  • Anywhere

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms .They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsReplying to direct message on social media.Collecting and recording new comments and responses for future content development.Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.

  • Anywhere

The Social Media Moderator is responsible for connecting Mobiserve content with the Long Island audience through social media networks and to engage Mobiserve customers via message boards other channels. Essential Duties & Functions• Monitor comments, forums, polls and user-generated content on our Facebook Page to determine appropriate forums for publication.• Enhances and promotes Mobiserve content on social media sites such as Facebook, Twitter, Instagram, Tiktok and other high-profile sites.• Checks website for any quirky, interesting stories that warrant promotion.• Works and checks on all our clients inquires, troubleshooting any errors.• Promotes content on Facebook page; prepares polls, adds friends and creates other interactive content.• Makes 3-4 special comments on Social media platform, promoting special content and engaging readers.• Verifies tweets are working properly, in a timely fashion.• Participates in special projects as assigned by the Interactive Management team.

  • Anywhere

Manage our social media platforms and respond to messages, comments, stories and any inquiries.Respond to comments and customer queries in a timely manner.Collaborate with the customer service team.Have a good background about Social Media Influencers. 

  • Anywhere

Days off: FridayWorking Hours: From 9 AM To 6 PMWe are looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Develop, implement and manage our social media strategy.Measure the success of every social media campaign.Stay up to date with the latest social media best practices and technologies.Communicating with social media followers, including responding to queries in a timely manner.Collaborate with Marketing team.Provide constructive feedback.

  • Egypt

elmasria Group

El Masria Group CO. for real estate looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.    Develop, implement and manage our social media strategy.   Manage and oversee social media content.   Measure the success of every social media campaign.   Stay up to date with the latest social media best practices and technologies.   Use social media marketing tools such as Marketplace.   Communicating with social media followers, including responding to queries in a timely manner.   Work with copywriters and designers to ensure content is informative and appealing.   Collaborate with Marketing, Sales and Product Development teams.   Monitor SEO and user engagement and suggest content optimization.   Hire and train others in the team.   Provide constructive feedback.

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

Max Muscle

Create, Develop, implement and manage our social media accounts.Moderate the comments and messages.Manage and oversee social media content.Stay up to date with the latest social media best practices and technologies.

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

Premier Services and Recruitment

We are Develop, implement and manage our social media strategyDefine the most important social media KPIsManage and oversee social media contentMeasure the success of every social media campaignStay up to date with the latest social media best practices and technologiesMonitor SEO and user engagement and suggest content optimizationProvide constructive feedback

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

AlMaraag for Real Estate Development

Description:

  • Develop, implement and manage our social media strategy.
  • Define most important social media KPIs.
  • Manage and oversee social media content.
  • Measure the success of every social media campaign.
  • Stay up to date with the latest social media best practices and technologies.
  • Use social media marketing tools such as Marketplace.
  • Communicating with social media followers, including responding to queries in a timely manner.
  • Attend educational conferences.
  • Work with copywriters and designers to ensure content is informative and appealing.
  • Collaborate with Marketing, Sales and Product Development teams.
  • Monitor SEO and user engagement and suggest content optimization.
  • Communicate with industry professionals and influencers via social media to create a strong network.
  • Hire and train others in the team.
  • Provide constructive feedback.

    Qualifications:

  • 2 to 5 years of experience as a Social Media Specialist or similar role
  • Social Media Strategist using social media for brand awareness and impressions
  • Experience managing successful social media campaigns, and a solid understanding of social marketing.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Good understanding of social media KPIs
  • Familiarity with web design and publishing
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Mrsool

    Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Dreamzshop

     Monitoring and replying comments and questions on social media.Serve in the day to day engagement and conversation for all our social media accountsManage & Moderate social media accounts

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Maxevia Corporate

    Job Description: Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Maintain the Moderation Guidelines and ensure they are up to dateService Community Admin accounts, processing emails and complaints, escalating when necessaryModerate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriateProduce reports on relevant moderation statistics, issues and outcomes The intern will learn:Application Deadline: Internship Start date: ASAPDuration: from 1 to 6 months

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    MoneyFellows

    The moderator’s main responsibility is to manage our social media platforms (Linkedin, Facebook, Instagram, Twitter) via comments, messages, and engaging with relatable content on other pages, brands, groups, and influencers. Moderators will be required to provide monthly and quarterly reports, for example, Sentiment reports.   Detailed: Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness.Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within comments and messages on Facebook and Instagram.Process emails and complaints, escalating when necessary.Provide monthly and quarterly reports on relevant moderation statistics, issues, outcomes and, the effectiveness of moderation policy.Monitor all industry and company information and news to anticipate potential issues.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Egypt Eagle Travel

    Job Description: social media moderator for travel agencyThe intern will learn: dealing online with customers & handling requests & following upApplication Deadline: 31 Jan 2021Internship Start date:01 Feb 2021 Duration: 03 – 06 months

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of a company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
  • Qualifications:

  • Fluency in English
  • Proven working experience in the social media marketing or as a Digital Media Specialist
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO and SEO
  • Knowledge of online marketing and a good understanding of major marketing channels
  • Positive attitude, detail and customer-oriented with good multitasking and organizational ability
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    SYE English Community

    As a member of the Sales Department, the moderator collaborates with other departments within SYE and the main tasks will be :Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the resultsKeep records of calls and customers data and note useful information

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Paymob Solutions

    Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
  • Qualifications:

  • Proven working experience in social media marketing or as a Digital Media Specialist
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO and SEO
  • Knowledge of online marketing and good understanding of major marketing channels
  • Positive attitude, detail and customer oriented with good multitasking and organisational ability
  • Excellent in English
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

    XADO EGYPT, the official solo representative for XADO Global for Engine Lubricants is hiring a Talented Social Media Specialist to be responsible for the following:

  • Administer and monitoring all the social media platforms 
  • Plan and implement social media strategy through competitive research and digital marketing campaigns 
  • Leading the social media team and ensure the content, designs, and any other tasks are submitted on time meeting the deadlines
  • Monitor the moderator’s responses and given answers to the members’ inquiries and make sure to avoid any delivery of wrong information 
  • Boosting customer engagement on social media through improving communication with the online member on social media. 
  • Creating sales leads through implementing successful digital marketing campaigns through promoting “ brand awareness product awareness or direct selling campaigns” 
  • Maintain a professional image on social media to ideally brand the company and its products
  • Be up to date with the latest trends on social media and to any upcoming events to be utilized to among the social media activities
  • Make a regular analysis of the social media platforms and ensure there’s actual integration between the social media efforts and the e-commerce website.
  • Qualifications:

  • Female
  • In-depth knowledge in SEO and in social media in particular
  • Applicant must obtain relevant certificates in digital marketing or in social media
  • Candidates must have excellent technical skills like Leadership, time management, and error detector
  • Excellent planning and organizing skills and ability to analyze the key findings
  • Excellent problem-solving manners and smart coaching techniques
  • Gender: Females Only

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Prospect for new leads through different channels.
  • Handling our Social media channels
  • Managing all the engagement on the assigned social media platforms
  • Contact potential or existing customers to convince them with our services.
  • Respond to messages and comments
  • Enter and update customer information in the database.
  • Keep records of calls and sales and note useful information
  • Handling customers and after sale service
  • Qualifications:

  • BA degree any Major
  • Calm, cheerful, and professional.
  • Attention to detail.
  • Flexible to work on a rotational basis (Afternoon shifts & Night).
  • Excellent communication and interpersonal skills.
  • Sales Skills preferable in software
  • Able to work Under pressure
  • Good command of English both written and spoken.
  • Excellent in Microsoft office and mail programs.
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Vision 22 Advertising Agency

    Create weekly/monthly and quarterly social media platform plans based on marketing strategy.Creative social media platform content regarding marketing plan.Develop, implement, and manage multiple social media platforms.Build and execute social media strategy through competitive research, platform determination, benchmarking, and messaging, and audience identification.Generate, edit, publish, and share daily content that builds meaningful connections and encourages community members to take action.Set up and optimise company pages within each platform to increase the visibility of the company’s social contentUp-to-date with social media trends and best practices.Create editorial calendars and syndication schedules.Set specific objectives and report on ROI.Perform research on current benchmark trends and audience preferences.Maintaining social media presence across all digital channels.Brainstorm new and creative growth strategies.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
  • Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
  • Set up and optimize company pages within each platform to increase the visibility of a company’s social content
  • Moderate all user-generated content in line with the moderation policy for each community
  • Create editorial calendars and syndication schedules
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions
  • Qualifications:

  • Proven working experience in the social media marketing or as a Digital Media Specialist
  • Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
  • Demonstrable social networking experience and social analytics tools knowledge
  • Adequate knowledge of web design, web development, CRO and SEO
  • Knowledge of online marketing and a good understanding of major marketing channels
  • Positive attitude, detail and customer-oriented with good multitasking and organizational ability
  • Fluency in English
  • BS in Communications, Marketing, Business, New Media or Public Relations
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.
  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
  • Manage the banned user process, and track and remove previously banned users.
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
  • Produce reports on relevant moderation statistics, issues and outcomes.
  • Regularly feedback insights gained from community moderation into the Social Media team.
  • Monitor all industry and company information and news to anticipate potential issues.
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Create Ads on social media platforms (Facebook, Instagram, Twitter, LinkedIn, Etc.)
  • Set up and optimize company pages within each platform to increase the visibility of the company’s social content.
  • Stay up to date with the latest social media best practices and technologies.
  • Work with designers to ensure content is informative and appealing.
  • You will engage personally via company platforms to enhance the overall image of the company through direct personal engagement with the customers
  • Write catchy captions on our posts on all platforms to increase engagement and reach
  • Assist with planning and execution of Social Media Campaigns, including content development, Community Management, and Moderation of Comments & Inquiries
  • Serve in the day-to-day engagement and conversation with customers through all our social media including Facebook, and Instagram
  • Communicate with customers and Establish a strong relationship of trust by professionally answering customer inquiries and settling disputes through various channels (Facebook, Instagram, etc.)
  • Qualifications:

  • Excellent communication skills.
  • Good at written Arabic and English.
  • Previous experience in all social media channels.
  • Previous experience in all social media channels.
  • Knows how to deal with the different social media channels
  • Strong verbal, written, and organizational and communication skills
  • Proactive and energetic.
  • Hard worker
  • Has 1+ years of experience in social media marketing
  • Strong understanding of social media content best practices & guidelines.
  • Attention to detail and ability to multitask
  • An eager desire to learn the business within an emerging, competitive, and rapidly growing industry.
  • Excellent knowledge of Twitter, Facebook, Instagram.
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Virtual Worker Now

    Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of a company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

    About the Job

  • Social Media direction – managing official company’s pages on Instagram, Twitter & Facebook
  • Monitoring and replying comments and questions on social media.
  • Respond to comments and customer queries in a timely manner.
  • Collaborate with the customer service team.
  • Updating orders status on Handel System.
  • Handling Queries Of Customers Problems
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Qualifications:

    Job Requirements

  • Excellent knowledge of Facebook, Instagram and other social media best practices.
  • Good social media user
  • The candidate should know how social media works.
  • Understanding of web traffic metrics.
  • Good understanding of social media KPIs
  • Familiarity with CMS and web publishing
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Good written Arabic and English.
  • Ability to multi-task
  • Very hard worker & serious individual
  • Very good communication skills.
  • Sharp focus
  • Previous experience in customer service
  • Ability to deal with the computer (Windows basics)
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Manage & Moderate social media accounts
  • Monitoring and replying comments and questions on social media.
  • Replying to direct message on social media.
  • Collecting and recording new comments and responses for future content development.
  • Build and execute social media strategy through competitive research, platform determination, benchmarking and audience identification.
  • Create Ads on social media platforms (Facebook, Instagram, Twitter, Snapchat, LinkedIn, Etc.)
  • Set up and optimize company pages within each platform to increase the visibility of the company’s social content.
  • Stay up to date with the latest social media best practices and technologies.
  • Qualifications:

  • Demonstrable social networking experience and social analytics tools knowledge
  • Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills
  • Team player
  • Good understanding of social media KPIs
  • Good time-management skills
  • Understanding of SEO and web traffic metrics
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Perform research on current benchmark trends and audience preferences
  • Design and implement social media strategy to align with business goals
  • Set specific objectives and report on ROI
  • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
  • Monitor SEO and web traffic metrics
  • Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
  • Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
  • Suggest and implement new features to develop brand awareness, like promotions and competitions
  • Stay up-to-date with current technologies and trends in social media, design tools and applications
  • Qualifications:

  • BSc degree in Marketing or relevant field
  • Proven work experience as a Social Media Lead 
  • Hands on experience in content management with an ad. agency 
  • Excellent copywriting skills
  • Ability to deliver creative content (text, image and video)
  • Solid knowledge of SEO, keyword research and Google Analytics
  • Knowledge of online marketing channels
  • Familiarity with web design
  • Excellent communication skills
  • Analytical and multitasking skills
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Monitoring and also replying comments and questions on social media
  • Replying to direct message on social media ,WhatsApp
     
  • Qualifications:

  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Strong phone and verbal communication skills along with active listening
  • We accept students
  • Experience is not required
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Develop, implement and manage our social media strategy.
  • Define most important social media KPIs.
  • Manage and oversee social media content.
  • Measure the success of every social media campaign.
  • Stay up to date with the latest social media best practices and technologies.
  • Use social media marketing tools such as Marketplace.
  • Communicating with social media followers, including responding to queries in a timely manner.
  • Attend educational conferences.
  • Work with copywriters and designers to ensure content is informative and appealing.
  • Collaborate with Marketing, Sales and Product Development teams.
  • Monitor SEO and user engagement and suggest content optimization.
  • Communicate with industry professionals and influencers via social media to create a strong network.
  • Hire and train others in the team.
  • Provide constructive feedback.

    Qualifications:

  • 2 to 5 years of experience as a Social Media Specialist or similar role
  • Social Media Strategist using social media for brand awareness and impressions
  • Experience managing successful social media campaigns, and a solid understanding of social marketing.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Good understanding of social media KPIs
  • Familiarity with web design and publishing
  • Excellent multitasking skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • To apply for this job please visit search-engine.talentsmine.net.