Social Media Moderator

Monitor comments, forums, polls and user-generated content on our Facebook Page to determine appropriate forums for publication.Enhances and promotes Mobiserve content on social media sites such as Facebook, Twitter, Instagram, Tiktok and other high-profile sites.Checks website for any quirky, interesting stories that warrant promotion.Works and checks on all our clients inquires, troubleshooting any errors.Promotes content on Facebook page; prepares polls, adds friends and creates other interactive content.Makes 3-4 special comments on Social media platform, promoting special content and engaging readers.Verifies tweets are working properly, in a timely fashion.Participates in special projects as assigned by the Interactive Management team.

Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the results

As a member of the Sales Department, the moderator collaborates with other departments within SYE and the main tasks will be :Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the resultsKeep records of calls and customers data and note useful information

Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within forums, comments, images, videos, and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Maintain the Moderation Guidelines and ensure they are up to date.Service Community Admin accounts, processing emails, and complaints escalating when necessary,Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues, and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

Do you love reading, do you excel in writing and expressing your self. are you following the trends and what is happening around you. if your answers are yes then you are our candidate for this position.You will moderate our digital brand (website, mobile application, social media, sales channels,..)Listening, responding and enhancing our content are your key skillsYou will be trained on many tools that we use at workYou will track, analyze and grow our numbers (reactions, posts, visits,..)

Answering Customers’ questions on all social Media Platforms (Facebook, Instagram,Linkedin,… etc.) Gaining insights from community moderation into the Social Media teamHandle complains, work on solving them and lower escalation record.Upload orders on Odoo system in order to activate the order.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

Follow up with clients on Facebook and Instagram
Answering comments and inbox messages
Taking orders from social media channels

Working hours:

From 10 am to 6 pm

Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website,what’s app and additional channels.Replying to direct message on social media.Content upload and updating stock on our websiteCollecting and recording new comments and responses for future content development.Creatively responding with customized messages when needed.Keeping an eye on the reach and engagement of the Facebook page using Facebook Analytics.Collaborate with sales and customer service team.

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms .They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsMonitor each post or upload on a social media platform and decide whether or not it requires a response.Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.Focus on user-submitted content.

Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.

Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness and providing superior quality of customer service and support to our community with the help of various communication tools.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Maintain the Moderation Guidelines and ensure they are up to date.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the community team.Communicate with other departments to ensure the quality of delivering orders to our customers.

POSITION SUMMARY Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions 

 Job Description:Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Internship Start date: Immediately  

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms.They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsObtains client information by answering telephone calls; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.  

We are looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.Duties:Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Develop, implement and manage our social media strategy.Measure the success of every social media campaign.Stay up to date with the latest social media best practices and technologies.Communicating with social media followers, including responding to queries in a timely manner.Collaborate with Marketing team.Provide constructive feedback.Working Conditions:Days off: FridayWorking Hours: From 9 AM To 6 PM

Social media moderator should respond to all given social media accounts and handling the activities done on the social media platforms .They also monitor comments and feedback from followers,Serve in the day to day engagement and conversation for all our social media accountsReplying to direct message on social media.Collecting and recording new comments and responses for future content development.Rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries.

The Social Media Moderator is responsible for connecting Mobiserve content with the Long Island audience through social media networks and to engage Mobiserve customers via message boards other channels. Essential Duties & Functions• Monitor comments, forums, polls and user-generated content on our Facebook Page to determine appropriate forums for publication.• Enhances and promotes Mobiserve content on social media sites such as Facebook, Twitter, Instagram, Tiktok and other high-profile sites.• Checks website for any quirky, interesting stories that warrant promotion.• Works and checks on all our clients inquires, troubleshooting any errors.• Promotes content on Facebook page; prepares polls, adds friends and creates other interactive content.• Makes 3-4 special comments on Social media platform, promoting special content and engaging readers.• Verifies tweets are working properly, in a timely fashion.• Participates in special projects as assigned by the Interactive Management team.

Manage our social media platforms and respond to messages, comments, stories and any inquiries.Respond to comments and customer queries in a timely manner.Collaborate with the customer service team.Have a good background about Social Media Influencers. 

Days off: FridayWorking Hours: From 9 AM To 6 PMWe are looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.Manage & Moderate social media accountsMonitoring and replying comments and questions on social media.Replying to direct message on social media.Collecting and recording new comments and responses for future content development.Develop, implement and manage our social media strategy.Measure the success of every social media campaign.Stay up to date with the latest social media best practices and technologies.Communicating with social media followers, including responding to queries in a timely manner.Collaborate with Marketing team.Provide constructive feedback.

El Masria Group CO. for real estate looking for a professional social media moderator, who should have a solid understanding of how each social media channel works and how to optimize it’s content, ensuring stable performance of the related KPIs.    Develop, implement and manage our social media strategy.   Manage and oversee social media content.   Measure the success of every social media campaign.   Stay up to date with the latest social media best practices and technologies.   Use social media marketing tools such as Marketplace.   Communicating with social media followers, including responding to queries in a timely manner.   Work with copywriters and designers to ensure content is informative and appealing.   Collaborate with Marketing, Sales and Product Development teams.   Monitor SEO and user engagement and suggest content optimization.   Hire and train others in the team.   Provide constructive feedback.

Create, Develop, implement and manage our social media accounts.Moderate the comments and messages.Manage and oversee social media content.Stay up to date with the latest social media best practices and technologies.

We are Develop, implement and manage our social media strategyDefine the most important social media KPIsManage and oversee social media contentMeasure the success of every social media campaignStay up to date with the latest social media best practices and technologiesMonitor SEO and user engagement and suggest content optimizationProvide constructive feedback

Description:

Provide constructive feedback.

Qualifications:

Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Manage the banned user process, and track and remove previously banned users.Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.Produce reports on relevant moderation statistics, issues and outcomes.Regularly feedback insights gained from community moderation into the Social Media team.Monitor all industry and company information and news to anticipate potential issues.

 Monitoring and replying comments and questions on social media.Serve in the day to day engagement and conversation for all our social media accountsManage & Moderate social media accounts

Job Description: Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.Maintain the Moderation Guidelines and ensure they are up to dateService Community Admin accounts, processing emails and complaints, escalating when necessaryModerate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriateProduce reports on relevant moderation statistics, issues and outcomes The intern will learn:Application Deadline: Internship Start date: ASAPDuration: from 1 to 6 months

The moderator’s main responsibility is to manage our social media platforms (Linkedin, Facebook, Instagram, Twitter) via comments, messages, and engaging with relatable content on other pages, brands, groups, and influencers. Moderators will be required to provide monthly and quarterly reports, for example, Sentiment reports.   Detailed: Implement the online community moderation strategy, coordinating with stakeholders across the Company to ensure its effectiveness.Review and moderate all user-generated content and user profiles (either pre-, post-, or reactive moderation) within comments and messages on Facebook and Instagram.Process emails and complaints, escalating when necessary.Provide monthly and quarterly reports on relevant moderation statistics, issues, outcomes and, the effectiveness of moderation policy.Monitor all industry and company information and news to anticipate potential issues.

Job Description: social media moderator for travel agencyThe intern will learn: dealing online with customers & handling requests & following upApplication Deadline: 31 Jan 2021Internship Start date:01 Feb 2021 Duration: 03 – 06 months

Description:

Qualifications:

As a member of the Sales Department, the moderator collaborates with other departments within SYE and the main tasks will be :Moderate the comments and messagesAnswer customer inquiries related to the company.Replying to direct messages and comments on social media platforms.Contact potential or existing customers to inform them about a product or service using scriptsProvide accurate, valid, and complete informationFollow up and coordinate the customer journey to ensure the resultsKeep records of calls and customers data and note useful information

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

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XADO EGYPT, the official solo representative for XADO Global for Engine Lubricants is hiring a Talented Social Media Specialist to be responsible for the following:

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Gender: Females Only

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Education: Bachelor’s Degree

Create weekly/monthly and quarterly social media platform plans based on marketing strategy.Creative social media platform content regarding marketing plan.Develop, implement, and manage multiple social media platforms.Build and execute social media strategy through competitive research, platform determination, benchmarking, and messaging, and audience identification.Generate, edit, publish, and share daily content that builds meaningful connections and encourages community members to take action.Set up and optimise company pages within each platform to increase the visibility of the company’s social contentUp-to-date with social media trends and best practices.Create editorial calendars and syndication schedules.Set specific objectives and report on ROI.Perform research on current benchmark trends and audience preferences.Maintaining social media presence across all digital channels.Brainstorm new and creative growth strategies.

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Education: Bachelor’s Degree

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Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identificationGenerate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of a company’s social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

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About the Job

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Job Requirements

Education: Bachelor’s Degree

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Provide constructive feedback.

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