Subject Matter Expert with deep understanding of Telecom VAS Network. In depth knowledge of various telecom protocols and nodes in infrastructure ( SMSC, Firewall, SDP)Have worked on VAS platform with hands on experience on Level 2 support for any voice, messaging or data application. Maintain service uptime & SLA as committed. Capacity planning & Redundancy management.Root cause analysis & implement various recommendation as suggested by engineering teams.Vulnerability closures. Implement various hardening procedures for security prospective.Application Support, Deployment of Release, patches & fixes on Platform.Carry out system audit with Internal and External teams. Provide valid justification for non-compliance cases.Responsible for setup, configuration, and troubleshooting on Linux environments. Exposure to working with various WebServers (Apache, Tomcat).