Job Details Open Printer friendly Company: Contact Name: بسام محمد URL: Job Title: Technical support engineer Job Category: Information Technology – Programming and Design [ ] Job Location: Buaidah – Al-Qasem Province Post Date: …
about the role -Provide technical point of contact for customers’ incidents. -Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. -Diagnose fault-related inci…
about the role Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to …
about the role To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of q…
about the role Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related inc…
