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Real-Time Analyst, CARE WFM

  • Anywhere

Job Purpose The Workforce Management (WFM) Real-Time Analysts is responsible for real-time management of the center’s service level performance for all contact channels. This includes ensuring that agents remain in adherence to their sche…

To apply for this job please visit .

  • Anywhere

Job Purpose The Workforce Management (WFM) Real-Time Analysts is responsible for real-time management of the center’s service level performance for all contact channels. This includes ensuring that agents remain in adherence to their sche…

To apply for this job please visit .

 
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