IT Technical Support Specialist – Cairo

  • Anywhere

We are looking to hire an ambitious IT expert for our open IT Technical Support position.Your job will be to provide technical support to maintain the organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity. 

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  • Anywhere

Provide daily help-desk support and first level troubleshooting and problem solving for software (Windows, Office, browsers, readers, utilities, etc.), hardware and networking infrastructure to resolve problems to the end user’s satisfactionProvide technical support to onsite and remote users.Monitor and respond quickly and effectively to incidents and requestsInstall, test and configure new Windows 10/7 workstations, peripheral equipment and software Perform timely workstation hardware and software upgrades as requiredMaintain up-to-date inventory of all equipment, software and software licensesManage and monitor backups

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