Job Title: Department: Reporting To: CAFM and Contact Center Manager Site: Job Purpose: Operates the helpdesk by receiving requests, resolving and allocating accordingly. Key Responsibilities: Utilize and operate the CAFM &…
Job Purpose: Operates the helpdesk by receiving requests, resolving and allocating accordingly. Key Responsibilities: Utilize and operate the CAFM & Helpdesk system Receive calls and determine, category, type and response. Enter the…