Essential Roles and Responsibilities (not limited to):
Provides visitors with reliable information regarding product specifications, suitability ..etc.
Maintains product literature files to ensure the most current and accurate information is always provided to visitors.
Maintains a safe and healthy work environment
Monitors visitor access and maintain safety awareness
Customer Service :
Answers phone calls and replies to customers inquires
Handles complaints and ensures resolving any customers’ issues.
Prepares daily maintenance schedules.
Provides quality service by enforcing quality and customer service standards.
Contributes to team effort by accomplishing related results as needed
Performing out duties as assigned