Academic & Professional Qualifications Bachelor’s degree in computer science, Information Systems, Engineering, or equivalent. Experience 2-3 years of experience providing first level IT support remotely over the phone and remote tool…
about the role Responsibilities: 1. To provide a professional first technical point of contact for the customer . 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs….
about the role To provide a professional first point of contact for the Customer To accurately log all incidents/inquiries in a timely and effective manner Diagnose fault-related cases both proactive and reactive by effectively u…
