Key activities Overall goals / Typical measures Customer To accept Calls from Contact Centre Within 20Sec, Chat Within 60sec & responding to emails within 4 hrs To accept and register customer bookings for a range of DHL services an…
Key activities Overall goals / Typical measures Customer To accept Calls from Contact Centre Within 20Sec, Chat Within 60sec & responding to emails within 4 hrs To accept and register customer bookings for a range of DHL services an…
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world’s most international company in the world? A company that pioneered cross-border express delivery in 1969 …