Network System Administrator

Remote supervising network tools, creating and resolving tickets according to customer contractual commitments.Support you at the 1st level in the follow-up of incidents related to the different areas under your responsibility.Manage the follow up of the incidents with the clients and the thirds (telecom operators).Manage effectively the customer services requests (received by phone or e-mail) under professionalism and expertise.Achieve simple technical changes by respecting the deadline and customer requirements.Ability to communicate with the customers, whether technical or not.Excellent skills in incident resolution (creation, follow up, t-shoot, escalation management, incidents closing in accordance with the process given).

Ensure network security and connectivity.
Hands-on various traffic generators and packet analyzers.
Set up user accounts, permissions, and passwords.
Resolve problems reported by the end-user.
Administrating and configuring Cisco Switches L2, L3, ACLs.
Administrating and configuring Cisco Routers.
Administrating and configuring network management like Manage Engine.
Configuring ADSL, Lines and Wireless access points on different sites.

Perform data backups and disaster recovery operations.Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.Maintain logs related to network functions, as well as maintenance and repair records. Provide hardware and operating system support for the corporate and field computer systems environment, UNIX, Linux, Windows, and storageRecommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.Perform routine network startup and shutdown procedures, and maintain control records.Analyze equipment performance records in order to determine the need for repair or replacement. Maintain integrity of the network, server deployment, and security.install, configure & Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations.Hands-on various traffic generators and packet analyzers.Administrating and configuring Cisco Switches L2, L3, ACLs, Cisco Routers, network management like Manage Engine.Configuring ADSL, Lines and Wireless access points on different sites.