IT Assistant

  • Anywhere

Perform basic administrative support duties as required to meet specific operational objectives Provide assistance and support in IT-related mattersEnsure that a high level of customer service and support.Providing other ad-hoc administrative tasks when requiredInstall new hardware or software to keep an organization’s data storageProvide technical support related to both hardware and softwareResponsible for writing reports, tracking inventory, evaluating new technologies. Responsible for Negotiating contracts with vendors, and developing contingency plans in case of network failure. 

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RSA Logistics DWC LLC

Assist in setting up the computer hardwareOversee troubleshooting for system errors.Respond to IT issues; hardware maintenance, and software.Install and configure software & OS.Conduct electrical safety checks on computer equipment.Perform any other related tasks as may be required.Energetic, enthusiastic and well-organized team players are welcome to apply and become a member of our growing team.PACKAGE ACCOMMODATION INCLUDED.1 – 2 years of well experienced in Ms Office Special In Excel / software /Technology sales experience will be a plusWE ARE SEARCHING FOR PERSON WHO HAD AN EXPERIENCE IN IT TECH OF USED AND REFURBISHED LAPTOPS AND COMPUTERS. IF YOU HAD A GOOD EXPERIENCE BEFORE, THEN WE ARE SEARCHING FOR YOU.Reference from previous employers.CV REQUIRED.Skills:WE NEED SMART QUICK LEARNER EMPLOYEE, PACKAGE AND SALARY WILL IMPROVE WITH YOUR EXPERIENCE.You must be in UAE and ready to join us immediatelyJob Types: Full-time, Contract, PermanentSalary: AED1,200.00 – AED1,800.00 per monthCOVID-19 Precaution(s):Remote interview processPersonal protective equipment provided or requiredSanitizing, disinfecting, or cleaning procedures in place

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  • Egypt



Assist with the Local network maintenance and installation (cabling, switches and NIC configuration, TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP)

Support for WAN connectivity and maintenance (internet connection and services and devices configuration and maintenance)

Assist with the server application maintenance (hardware integration, Windows 2012/2016 server maintenance, Hyper-V, WSUS services, antivirus maintenance and monitoring, backup services)

Support for the Client computer hardware and application installation, configuration, and maintenance (laptops, desktops, MS Windows 10 Pro, MS Office Suite, IBM Notes, O365 general use and troubleshooting, and antivirus installation and troubleshooting)

Assist on the User support and training

Dealing with the local companies to get their support (ISP or other providers or IT services)

Assist in the communication with the Home office OIMT IT Operations team regarding network, system hardware, and software changes/issues/updates and user registration, updates, and termination

Provide assistance in procurement and evaluation of all technical equipment (including phones, copiers, etc., in compliance with DAI IT Standards and procedures

Assist in Administer IP PBX extensions

Assist in Maintain IP PBX hardware and phones

Assist in Communicate with OIMT IT Operations team regarding implementation of special features on the system

Assist office managers in properly inventorying IT equipment

Assist for the Prepare procurement specifications and SOWs for IT procurements per DAI standards

Assist in reviewing all IT procurement requests in TAMIS

Assist in Providing the annual IT inventory and software audits

Assist in Maintaining a good knowledge and understanding of all policies and procedures set forth in the activity’s Field Operations Policy Manual and DAI Operations Manual


Bachelor’s degree, preferably in Computer Science or related field.

At least 4 years of professional experience, including relevant experience in IT system administration, maintenance, and user support.

PC and Server support experience.

Knowledge of Windows Server & Windows Client operating systems

Knowledge of Hyper-V visualization platform.

Knowledge of Windows network services: AD, DNS, DHCP, WSUS, Print and file sharing

Experience with IBM Notes Client configuration, Outlook client or O365 services.

Knowledge of backup and restore services, physical and logical LAN and WAN infrastructure principles.

Communication equipment and VPN services .

Demonstrated honesty, trustworthiness, initiative, and self-motivation handling all assigned tasks.

Must have English language proficiency, verbal and written.

Languages: Arabic(Excellent), English(Excellent)

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