Guest Relations Agent

  • Anywhere

Job Description: POSITION SUMMARY Activate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise gu…

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The candidate must have a minimum of 1 year experience working in a 5-star hotel environment. Ability to speak additional language such as Arabic, French, Russian, Italian or Spanish is an advantage. Responsibilities Help the Assistant …

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Job Description: POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliv…

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Job Summary Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including reso…

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  • Anywhere

Job Summary Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for gu…

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A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Ag…

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