Customer Service Specialist – Real Estate

  • Anywhere

Reply on customers inquiry.Report directly to sales manager.Answer phone calls inquires.Reply on emails questions. Manage team members and follow up their reports.Check team members tasks done successfully.

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  • Anywhere

 Interact with customers to provide information in response to inquiries, ensure customer satisfaction.  To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.  Update client’s account data on the company website to follow up payment status, review contracted unit updates.Handle all the contract preparation processes. Manage all the after-sales service with the clients.

To apply for this job please visit .

  • Anywhere

Interact with customers to provide information in response to inquiries, ensure customer satisfaction.To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.Update client’s account data on the company website to follow up payment status, review contracted unit updates.Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile – Address – Email).Handle all the contract preparation process.Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.Manage all the after-sales service with the clients.Prepare all the reports and documentation regarding the clients.

To apply for this job please visit .

  • Anywhere

Resolves problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.Successful candidate should be able to handle all customers inquiries received timely and professionally.Understanding customers’ needs and identifying their problems.Demonstrates a positive, enthusiastic, friendly attitude.

To apply for this job please visit .

  • Anywhere

Interact with customers to provide information in response to inquiries, ensure customer satisfaction.To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.Update client’s account data on the company website to follow up payment status, review contracted unit updates.Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile – Address – Email).Handle all the contract preparation process.Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.Manage all the after-sales service with the clients.Prepare all the reports and documentation regarding the clients.

To apply for this job please visit .

  • Egypt

Arabia Holding

 Handle and resolve customer complaints.Manage customers’ accountsFollow-up process of delivery of units to customersSubmit the necessary reports on the client’s problems when he received the unit to the Customer Service ManagerCoordination with the client wishing to Singed the contract to attend the company’s headquarter 

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

UPTURN

To resolve product or service problems by clarifying the customer accountsTo following up to ensure resolutionTo build strong relation with customerTo follow communication procedures and polices

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  • Egypt

Elite Home

Interact with customers to provide information in response to inquiries, ensure customer satisfaction.To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.Update client’s account data on the company website to follow up payment status, review contracted unit updates.Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile – Address – Email).Handle all the contract preparation process.Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.Manage all the after-sales service with the clients.Prepare all the reports and documentation regarding the clients.

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

MENA For Contracting & Trading

Description:

  • Interact with customers to provide information in response to inquiries, ensure customer satisfaction.
  • To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Update client’s account data on the company website to follow up payment status, review contracted unit updates.
  • Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile – Address – Email).
  • Handle all the contract preparation process.
  • Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.
  • Manage all the after-sales service with the clients.
  • Prepare all the reports and documentation regarding the clients.
  • Qualifications:

  • Proven Working Experience as Customer Service Specialist not less than 3 years.
  • Excellent Communication, Presentation, and problem-solving skills.
  • Excellent user of CRM System, Excel, and MS Office .
  • Very good English level.
  • Working Experience in the real estate field is a must.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Experience: 3 to 5 years Salary: Confidential

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    WUZZUF jobs

    Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support.Open and maintain customer accounts by recording account informationIdentify and assess customers’ needs to achieve satisfactionHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionResolve customer complaints via phone, email, mail or social media

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Interact with customers to provide information in response to inquiries, ensure customer satisfaction.
  • To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Update client’s account data on the company website to follow up payment status, review contracted unit updates.
  • Update client’s records on CRM application to acquire any changes in the client information such as: (Contact person – Mobile – Address – Email).
  • Handle all the contract preparation process.
  • Respond to all inquiries related to the contract; expected delivery date or any changes/updates to the project phases.
  • Manage all the after-sales service with the clients.
  • Prepare all the reports and documentation regarding the clients.
  • Qualifications:

  • Proven Working Experience as Customer Service Specialist not less than 3 years.
  • Excellent Communication, Presentation, and problem-solving skills.
  • Excellent user of CRM System, Excel, and MS Office .
  • Very good English level.
  • Working Experience in the real estate field is a must.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Experience: 3 to 5 years Salary: Confidential

    To apply for this job please visit search-engine.talentsmine.net.