Customer Service Representative

  • Anywhere

A presentable girl with good experience in office work and customer service is required with at least three years experience preferably from the residents of New Cairo

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  • Anywhere

Deal directly with customers face to face or through phone
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Handing and preparing daily activity reports required

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  • Anywhere

We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project .The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.Candidates should have an outgoing,positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Responsibilities: Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.Research required information using available resourcesIdentify and escalate priority issues.

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  • Anywhere

Helping to develop and implement a customer service policy for an entire organization.Finding ways to measure customer satisfaction and improve services.Handling face-to-face inquiries from customers.Communicating courteously with customers by telephone, email, letter and face to face;Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.Handling customer complaints or any major incidents, such as a security issue or a customer being taken.Issuing refunds or compensation to customers.

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  • Anywhere

Making Outbound / Inbound CallsModerating Social Media Messages & CommentsFollowing up on ordersHandling Queries Of Customers Problems

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  • Anywhere

Respond to customer inquiries via phone and email.Identify customer needs and act upon the request in timley manner.Communicate proactively with clients and maintain a positive professional relationship.Follow communication with clients according to policies , porcedures and regulations.Provide customer with accurate and complete information and any updates on their order.Handle customer complaints and find solutions in  timely manner.Communicate with internal departments (Finance – Logistics)  for order shipment updates and statusFollow up on customers complaints to ensure resolution.Issue reports when requested.

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  • Anywhere

Handle customers’ inbound and outbound calls and inquiries (Arabic)Provide responsive telephone support to customers, in the area of problem solving.Explain description and specification of the company’s products.Reply to comments and open chats on social media.Build a positive relationship and embrace Electronic House products.Follow up on customers’ complaints and issues when required.

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  • Anywhere

Arabic account Answers inbound calls and respond to customer requests  to ensure customer satisfactionWork Conditions:Location: Nile city towerSalary: 2700 fixed + 500 KPIs+ 500 bonus for top achieversMax age is 30Training and interviews are onlineWorking from officeRotational shifts, 1st shift starts at 8 amLast shift for girls ends at 10 pm Max.Rotational 24/7 for male

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  • Anywhere

To keep customers happy and successfully solve any problems that may arise, Customer care heroes perform a range of tasks. Based on the job listings we analyzed, Customer care heroes are expected to take on these duties and responsibilitiesOnce they receive a message from a customer, they must listen carefully to the customer’s question or complaint before the following protocol to resolve the issue or answer the question.Learn About New Products and ServicesDevelop Customer Service Solutions Since they serve as their organization’s first point of contact with its customers,Identify Possible Website Errorschat agents are the first people within their organization who will be alerted of website errors and other technical problemsDocument Issues and ResolutionsIn addition to providing real-time support, chat agents thoroughly document each customer’s question or problem as well as the resulting answer or solution. Customer care heroes Skills

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  • Anywhere

Helping to develop and implement a customer service policy for an entire organization.Finding ways to measure customer satisfaction and improve services.Handling face-to-face inquiries from customers.Communicating courteously with customers by telephone, email, letter and face to face;Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.Handling customer complaints or any major incidents, such as a security issue or a customer being taken.Issuing refunds or compensation to customers.

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  • Anywhere

Identifying and assessing customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Responsible for our social media channels moderation

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  • Anywhere

Handling Customer complaints.Building long lasting relationships through trust.Provide accurate, valid and complete information by using the right methods/tools.Deliver legal documents to the clients

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  • Anywhere

To embrace and achieve our mission to deliver timely, accurate, and professional customer service to our customers.
Applicable directly coordinate with customers to assist them with any questions or issues arising from their use of our services.
Provide customers with superior recommendations and actions.
Utilize a wide variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Prioritizing and achieving multiple tasks, establishing and meeting deadlines.
Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner.
Apply FCR concept for all customers’ inquiries. Handle and retain all the customers’ complaints within the SLA.
Implement high quality standards of Customer Service for customers through exceeding all KPI’s threshold
Explore the required negotiation skills when needed.

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  • Anywhere

Not a Call Center job.

Build a good rapport with clients over the phone and face to face also.
Respond promptly to customer inquiries.
Insert the data of the students and teachers on our system.
Handle and resolve customer complaints.
Obtain and evaluate all relevant information to handle customer and service inquiries.
Follow up on customer interaction.
Follow up with the teachers and the administration.

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  • Anywhere

A Customer service needed for a multinational company :Excellent commend in EnglishStrong presentation and organizational skillsResolves problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.Successful candidate should be able to handle all customers inquiries received timely and professionally.

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  • Anywhere

customer service representative for an e-commerce website working in auto parts. he is responsible for following up with the vendors and the customers 

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  • Anywhere

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.

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  • Anywhere

Communicate with customers through Calls and WhatsApp Respond to customer inquiries. Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Follow up with shipping company Follow up with Clients to ensure customer satisfaction and provide professional customer support. Acknowledge and resolve customer complaints. Communicate and coordinate with colleagues as necessary. 

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  • Anywhere

Making Outbound / Inbound CallsModerating Social Media Messages & CommentsFollowing up on ordersHandling Queries Of Customers Problems

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  • Anywhere

Lasirena Group is hiring a Customer Service Representative.Resolve and respond to incoming inquiries and concerns from customers and other internal departments promptly with a high profession of customer handling quality as it is one of our major values for Laseirena. Acting as a liaison between the department. Office Location: Maadi ring road. 

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  • Anywhere

About Golodger:GoLodger is a platform and an App that facilitates the online rental of Vacation Properties in Egypt. Responsibilities:Respond to client queries on phone, website chat, Facebook page and whats appEnsure the processing of customers booking requests received on the systemObtain and upload property information from property owners to our websiteUpdate property calendars on regular basisProvide customers with all required information related to the company services, policies and pricingFollow up on all customer related issues and provide timely feedback to customers.Resolve customer complaints and requests in a highly professional manner.Document and escalate all website technical issues observed or received from clientUpdate customer service tracker in details with all client interactionsStay close to the property owners and helping them in managing their propertiesAssist property owners from A-Z to in rental transactionsPerform telesales activities and calling new leadsAccurately acquire all property information and posting them on our website.Work as part of a team to ensure offering world-class Customer Service at all times.Provide feedback on the efficiency of the customer service process

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  • Anywhere

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

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  • Anywhere

Making Outbound / Inbound CallsModerating Social Media Messages & CommentsFollowing up on ordersHandling Queries Of Customers Problems

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  • Anywhere

Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies 

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  • Anywhere

To keep customers happy and successfully solve any problems that may arise, Customer care heroes perform a range of tasks. Based on the job listings we analyzed, Customer care heroes are expected to take on these duties and responsibilitiesOnce they receive a message from a customer, they must listen carefully to the customer’s question or complaint before the following protocol to resolve the issue or answer the question.Learn About New Products and ServicesDevelop Customer Service Solutions Since they serve as their organization’s first point of contact with its customers,Identify Possible Website Errorschat agents are the first people within their organization who will be alerted of website errors and other technical problemsDocument Issues and ResolutionsIn addition to providing real-time support, chat agents thoroughly document each customer’s question or problem as well as the resulting answer or solution. Customer care heroes Skills

  • Anywhere

Maintain a strategic working relationship with all team members and all key departments.
Be a lead ambassador of Le Garage at all times and Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Recruit potential customers by recommending our products or service and demonstrating how they benefit the customer personally.
Quickly respond to customer’s inquiries about available products and services.
Establish new customer accounts and record account information on the company’s system.
Listen to & record customer concerns and complaints with the goal of identifying the causes of the problem and solving them either by yourself or reporting it your supervisor and follow up until the problem gets solved.
Select appropriate responses to customer issues and work quickly resolve them either through comments, messages, calls and/or any other communication channel.
Refer advanced cases to management for resolution & providing background information as necessary.
Congratulate customers on public occasions like feasts, new year … etc, or any personal occasion like anniversaries.
Effectively communicate with other team members in different departments within the organization.
Go the extra mile to engage with the customers.
Act as a company gatekeeper.
Abide by and enforce internal policies and procedures.

  • Anywhere

Respond to customer inquiries via phone and email.Identify customer needs and act upon the request in timley manner.Communicate proactively with clients and maintain a positive professional relationship.Follow communication with clients according to policies , porcedures and regulations.Provide customer with accurate and complete information and any updates on their order.Handle customer complaints and find solutions in  timely manner.Communicate with internal departments (Finance – Logistics)  for order shipment updates and statusFollow up on customers complaints to ensure resolution.Issue reports when requested.

  • Anywhere

Keeps tracking of maintenance visit reports Record department day-to-day Logs and attendance .Responsible for Documentations and filing .Organizing  Maintenance orders and follow up with clients.Assist with projects required submittals. Create files for Mega project (soft and hard copies)

  • Anywhere

We are searching for a Customer Service Representative to act as a point of contact to support service users and customers, reporting issues, requesting information, access, or other services.Responsibilities:Responds to common requests for service by providing information to enable fulfillment.Promptly allocates unresolved calls as appropriate.Maintains records, inform users about the process, and advises relevant persons of actions taken.Receiving and handling requests for support.Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution.Provide first-line investigation and diagnosis.Assists with the development of standards, and applies these to track, monitor, report, resolve, or escalate issues.Contributes to the creation of support documentation.

  • Anywhere

Encouraging customers to purchase services and products using a script designed to indicate important parts of what the company offers as a preliminary measure . Use phone calls when necessary to build a customer relationship or answer any questions that have not been addressed in the script .Advise potential and existing customers by answering questions and addressing concerns about the products they want to buy.Updating database with new information every time a customer calls, and back up data regularly to protect customer information.Following organization standards to maintain quality service and guarantee customers receive exceptional service.

  • Anywhere

Respond to customer inquiries via phone and email.Identify customer needs and act upon the request in timley manner.Communicate proactively with clients and maintain a positive professional relationship.Follow communication with clients according to policies , porcedures and regulations.Provide customer with accurate and complete information and any updates on their order.Handle customer complaints and find solutions in  timely manner.Communicate with internal departments (Finance – Logistics)  for order shipment updates and statusFollow up on customers complaints to ensure resolution.Issue reports when requested.

  • Egypt

WUZZUF jobs

Resolve customers complain by coordinating with the related departments; solve customer claims as by exchanging merchandise, refunding money, and adjusting bills.Responsible for keeping records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every callerRecommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems. Assist in optimizing Terminal performance by improving communication with Operations and Sales teams.

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

WUZZUF jobs

-Responding to customer inquiries.-Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution-Prepare product or service reports by collecting and analyzing customer information-Handle complaints, provide appropriate solutions and alternative and follow up to ensure resolution-Resolve customer complaints via phone, email, mail or social media-Answer questions about warranties or terms of sale-Compile reports on overall customer satisfaction-Follow up on customer machines repair-Keep records of customer interactions, transactions, comments, and complaints

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  • Egypt

Elgallad Furniture

We are searching for a friendly and highly analytical Customer Service Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, and obtain customer feedback.The Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

To apply for this job please visit search-engine.talentsmine.net.

  • Egypt

Dream2000

Handling Customer Inquiries.Managing large amounts of inbound calls in a timely manner.Following call center “scripts” when handling different topics.Identifying customers’needs, clarify information, research every issue and providing solutions

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  • Egypt

Teleperformance is Hiring! 1. Fluent English is a MUST (with American accent) 2. Graduates ONLY 3.Salary from 4,000 EGP : 6,000 EGP 4.Overnight Allowance up to 1,000 EGP 5.Annual profit share up to 12,000 6.Transportation (Door to D…

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Effectively manage large amounts of incoming calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurat…

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  • Egypt

Glamera

Description:

  • Outbound Quality Calls- Activation Calls.
  • Managing incoming calls and customer service inquiries
  • Confirmation for new providers.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal / customer service team sales targets, KPIS and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Act as the face and voice of brand and manage all community communications.
  • Respond to comments and customer queries in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website, What’s app and additional channels.
  • Handling customers and after sale service.
  • Coordination between orders and shipments.
  • The track, measure, and analyze all initiatives to report on social media.
  • Any other Recruitment Requested from the Direct Manager.
  • Qualifications:

  • Female Only
  • Prefer having a previous customer service background about Mobile Applications
  • Bachelor degree.
  • Good command of English and microsoft office
  • Positive Attitude and good communication skills, presentation skills and interpersonal skills.
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Demonstrable social networking experience and social analytics tools knowledge
  • Strong phone and verbal communication skills along with active listening
  • Previous experience in all social media channels.
  • Gender: Females Only

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    ComeX Engineering Company

    Description:

    Duties and Responsibilities

  • Seeking out new opportunities constantly with both stand-alone and chain accounts within established region.
  • Meet sales goals and objectives assigned by Sales Director.
  • Supervising established client accounts.
  • Preparing a variety of sales status reports that include activity, follow-up, closings, and adherence to targets.
  • Handling customer clients as well as identifying and resolving their concerns.
  • Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to proper company staff.
  • Preparing schedules and action plans to identify particular targets and list the clients contact numbers.
  • Presenting and selling company services and products to current and prospective clients.
  • Follow up on referrals and new leads resulting after field activity.
  • Developing and maintaining the existing product knowledge and sales materials.
  • Qualifications:

  • At least 3 years of experience.
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    Family Video

    Our Family Video Customer Service Representative provides exceptional customer service to all customers. This includes handling store operational tasks as delegated by Store Management. Our Customer Service Representatives are empowered to make decisions every day which will make our customers happy with their overall experience at Family Video.

    We look for smart, talented, energetic individuals who we train and then let you make decisions to help our customers and improve our business!

    Highland Ventures Team Members enjoy flexible work schedules, paid training, and advancement opportunities. Benefits package includes a 401(k) retirement plan, medical, dental, life insurance, flex spend account, and paid vacation (eligibility requirements).

    To apply for this job please visit search-engine.talentsmine.net.

    • Qatar

    Fahad Bin Abdulla Bin Thani Group

    We are hiring a Customer Service and Sales Representative to manage customer queries and complaints. You will also be asked to process orders, modifications,…

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    • Egypt

    El-Bassiouni & Co.

    Responding promptly to customer inquiries.Expedite the resolution of customer problems and complaints to maximize satisfaction.Receiving machines from customers and delivering them to the maintenance departmentFollow up on customer machines repairCustomer survey about after-sales serviceEnsure customer satisfaction and provide professional customer support.Keeping records of customer interactions, transactions, comments, and complaints.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Interact Technology Solutions

    Respond to customer inquiries via phone and email.Identify customer needs and act upon the request in timley manner.Communicate proactively with clients and maintain a positive professional relationship.Follow communication with clients according to policies , porcedures and regulations.Provide customer with accurate and complete information and any updates on their order.Handle customer complaints and find solutions in  timely manner.Communicate with internal departments (Finance – Logistics)  for order shipment updates and statusFollow up on customers complaints to ensure resolution.Issue reports when requested.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Respond to customer inquiries via phone and email.
  • Identify customer needs and act upon the request in timley manner.
  • Communicate proactively with clients and maintain a positive professional relationship.
  • Follow communication with clients according to policies , porcedures and regulations.
  • Provide customer with accurate and complete information and any updates on their order.
  • Handle customer complaints and find solutions in timely manner.
  • Communicate with internal departments (Finance – Logistics) for order shipment updates and status
  • Follow up on customers complaints to ensure resolution.
  • Issue reports when requested.
  • Qualifications:

  • Bachelor degree from a relevant university
  • Previous proven experience in customer service field
  • Fluent English with excellent English business writing
  • Strong communication skills
  • Proactive listener 
  • Quality focused
  • Problem solver
  • Proficient in outlook and Microsoft office
  • To apply for this job please visit search-engine.talentsmine.net.

    ITCODA

    The role is to handle incoming calls, create appointments and prepare quotes for clients. We are looking for an experienced customer service advisor with a…

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    • Qatar

    Fahad Bin Abdulla Bin Thani Group

    Background: FGREALTY Qatar is a company based in Doha, Qatar that was established in 2012. It is a real estate company that is hiring proactive and dedicated team members around Qatar.POSITION: Customer Service RepresentativeA customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Start of Employment: ASAPOffer: Open-ended contract with one month probation period.Benefits: 1 month of paid annual vacationA cash allowance of QAR 2,500 to cover your annual vacation ticket.Health insurance scheme covered by the employerBasic Monthly Salary (based on experience)Your duties and responsibilities also include: Conduct consultative with potential business partners from both sides (clients & developers)Prospecting on a daily basis-includes networking, cold calling, and follow up, CRM Data Base.Use strong organizational skills to build a database and complete contract-to-close activities.Engaging in a diverse group of people and effectively resolving conflict.Keep track of all work done for reference and saved regularly.Inform your Manager on the work in progress and meetings on a daily basis.Maintain contact with the company via telephone, email, or other agreed-upon means of communication with reasonable frequency to discuss work in progress and new projects.Develops a strong knowledge of the FGREALTY’s profile, services, and of the surrounding community includes the members and partners.Handles client’s complaints and solve a problem to the degree possible.Present an image that mirrors that of the company.Be punctual and available as per agreed time and deadlines.Work on weekends, only if needed for urgent deadlines if requested by management.Bring in potential consultancy concepts related to FGREALTY business modules.Managing incoming calls and customer service inquiries.Generating sales leads that develop into new customersIdentifying and assessing customers’ needs to achieve satisfactionOrganize and create meetings, documentation, presentations.Being knowledgeable of the inventory of the documents like invoices, agreements, and property management files.Workdays: Sunday to Thursday (2 days off)Location: Al Jazeera Tower, West Bay, Doha, QatarGender: Female (Preferred)Qualifications: 2-3 years of experience in Customer ServiceBachelor’s Degree in Business Administration or related fieldValid Qatar Driving LicenseStrong Communication SkillsGood Knowledge of English Language (Speaking and Writing)Job Type: Full-timeExpected Start Date: 2/7/2021Job Types: Full-time, PermanentExperience:customer service: 2 years (Required)Education:Higher diploma (Required)Location:Doha (Required)License:driving license (Preferred)Work Remotely:No

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    • Qatar

    A Leading Company In Qatar

    Employment Full Time JOB DESCRIPTION Must have experience in switchboard operation and excellent telephone etiquette Must have excellent telephone skills and be able to handle calls efficiently Must be detailoriented conscientious well organized and be able to work under pressure Must have advanced word processing skills in MSWord Excel PowerPoint and Internet research Must be very computer literate and able to learn new software as well as to troubleshoot Must be well organized able to work under pressure and meet deadlines Must be a team player and take instructions as necessary display creativity and interest in document design possess problemsolving and customerservice skills REQUIREMENTS OBJECTIVE Front end staff handling Reception and managing client daily requirements CANDIDATE Degree qualification Minimum 23 years experience in the service hospitality industry Must possess telephone handling and Computer skills Must possess selling skills Female candidate preferred

    To apply for this job please visit search-engine.talentsmine.net.

    • Qatar

    Circle K

    Job Description

    Store 2743959: 958 W University Ave, Georgetown, Texas 78626-6503

    Customer Service Representative

    We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career – look no further.

    As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Full-Time or Part-Time
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement
  • Your key responsibilities:

    You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

    You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

    You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions
  • Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!
  • Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Qawafil For Real Estate Investment

    Customer service with real estate experience.Helping to develop and implement a customer service policy for an entire organization .Finding ways to measure customer satisfaction and improve services.Handling face-to-face inquiries from customers.Communicating courteously with customers by telephone, email, letter and face to face;Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.Handling customer complaints or any major incidents, such as a security issue or a customer being taken.Issuing refunds or compensation to customers.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    HK Designs

    – Managing incoming calls and customer service inquiries- Generating sales leads that develop into new customers- Identifying and assessing customers’ needs to achieve satisfaction- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    To apply for this job please visit search-engine.talentsmine.net.

    National Oilwell Varco

    Job Description and Requirements Job Summary: Individual is responsible for all aspects of customer service from information inquiries, quotation process, product ordering, product shipment and performing a supervisory role when the Cus…

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    • Egypt

    we are hiring customer service representative About the Job We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project. The successful candidates will be responsible for answer…

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Answer incoming calls and respond to customer’s inquiries on Social Media platforms.
  • Management and resolve customer complaints
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Route requests to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary
  • Other duties as assigned
  • Qualifications:

  • Males & Females can apply
  • At least 3 years of experience in customer service
  • Cairo residents is a must
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    we are hiring customer service representative About the Job We are seeking energetic and reliable professionals to join our team as Call Center Representatives for our new project. The successful candidates will be responsible for answer…

    To apply for this job please visit search-engine.talentsmine.net.

    Irwin and Dow

    Employment Full Time We are seeking a fun and innovative Customer Services Representative Reporting to the Operations Manager you will be part of a team whose sole focus is to ensure their customers know exactly what they are getting and that the product is delivered to them with a smile along the way Based in Dubai you will be an ambassador for the company tasked with focusing on maximizing sales assisting customers both current and future and ensuring the highest level of service is given at all times The successful candidate should have a minimum of 2 years of sales experience and be confident in handling all enquires and leads through email and phone minimizing and resolving complaints in a way that exceeds both customer and company standards The role will also involve communication with other departments within the company on a global scale to ensure that the customer is always fully aware of stock availability delivery times and just how customer centric the organisation is REQUIREMENTS Our client requires an individual who approaches new tasks with enthusiasm with motivation to want to exceed targets be selfthinking and takes responsibility for their actions The ability to maintain develop and establish new relationships is key to being successful in this position and you should be able to ask for help when needed as team work is at the core of their business You will be required to liaise with peers stakeholders and customers across many different levels of seniority and should be able to manage your own schedule to ensure all deadlines are met and expectations in service upheld This is a fantastic opportunity to get involved with a company in their early stages of growth and development within the wellbeing market and will allow you to be part of a supportive collaborative and intuitive team

    To apply for this job please visit search-engine.talentsmine.net.

    Gulf Polymers Distribution Company

    Employment Full Time Employment Full Time Gulf Polymers Distribution Company GPDC has an opening for a Customer Service Representative About Gulf Polymers Distribution Company FZCO Gulf Polymers Distribution Company FZCO is a company in Dubai United Arab Emirates that distributes polyethylene polypropylene polystyrene and 1Hexene products manufactured by Saudi Polymers Company Gulf Polymers Distribution Company FZCO is a free zone company incorporated in the Dubai Airport Freezone and jointly owned by National Petrochemicals Company Petrochem a joint stock company incorporated in the Kingdom of Saudi Arabia and Arabian Chevron Phillips Petrochemical Company Limited a whollyowned subsidiary of Chevron Phillips Chemical Company LLC Our ideal candidate will be committed to promoting and ensuring a safe work environment with demonstrated skills in planning organizing and accomplishing his her work in a detailed and efficient manner This candidate should be a selfstarter a team player adaptable an excellent communicator with strong interpersonal skills and ability to multitask in a fastpaced environment Responsibilities will include but are not limited to the management of a portfolio of specific products and customers from order inquiry and placement to account settlement Other key responsibilities include Manage a portfolio of specific products and customers from order inquiry and placement to account settlement Act as a first point of contact for marketing agents on general inquiries related to product order and shipment scheduling Process customer orders deliveries and coordinate with freight forwarder or shipping scheduler to ensure timely shipment Coordinate with freight forwarders on container booking information to ensure timely shipment and ensure that shipping documents are accurate and in compliance with letter of credit requirement Handle and resolve customer complaints and follow up until closure Assist in the preparation of shipping sales and distribution metrics and generation of monthly sales and shipment reports Coordinate and manage International orders with sales and overseas offices agents in regards to forecast allocation and product availability Ensure that delivery documents and customer invoices are accurate complete dispatched on time and in compliance with letter of credit requirement Keep track of all shipments until the products are received by customer and communicate and advise if there will be exceptions and delays to Area Sales Offices Keep track of every issue and error data credit and debit notes error trackers used for process improvements internally and externally with freight forwarders and sales offices Investigate and resolve supply chain issues and customer complaints working to develop and implement corrective actions to prevent reoccurrence Rotate On Call schedule with other team members for afterhours and weekend coverage Trouble shoot all FSWH deliveries especially during month end to ensure smooth billing Follow up on documentation and credit status of quotations with the Area Sales Offices Conduct cross training for individuals within the team and knowledge transfer to Supply Chain Transport Bagging Line and other vendors Freight Forwarder and with sales offices and actively participate in documenting process guidelines and drafting deskguides for different changes in the processes and scenarios Perform other jobrelated duties as assigned by the Customer Service Supervisor REQUIREMENTS Requires 5 years customer service international logistics export and or freight forwarding experience required Professional verbal and written communication skills in English Computer literate with the ability to learn customer service SAP software applications Experience with SAP SD module is preferred but not required Ability to multitask in a fastpaced work environment Proficient in Microsoft Applications including Excel Word and Outlook Strong organizational skills with excellent attention to detail Must have ability to work well in a multicultural team environment Key Demographic REQUIREMENTS applicants must be Minimum Years of Experience 5

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Izam, inc.

    Responsibilities include, but are not limited toAnswering phones from customers professionally and responding to customer inquiries andcomplaints either in Arabic or English.Researching required information using available resources.Handling and resolving customer complaints regarding product sales to customer service problems.Providing customers with the organization’s service and product information.Following up complicated customer calls where required.Receive inbound and outbound calls, chats or emails from current and potential customers.Place outbound follow-up calls after completing each task to assure that the customer is satisfied withthe service, or product..Answer questions about the product details and issues with account for the customers.Assist customers with any technical issues experienced with website and report any issuesappropriately.Walk customers through the process of using the software and customize it to fit their businesses.Help customers troubleshoot issues they encounter while using the software and provide actionabletips to resolve the problem.Send technical documentation to customers who have lost or misplaced theirs.Refer difficult cases to a senior analyst or technical support.Assume remote control over customers’ computers when necessary to resolve problems.Open and maintain customer accounts by recording account information.Identify and assess customers’ needs to achieve satisfactionResolve customer complaints via phone, email, mail or social mediaWork with the customer service manager to ensure proper customer service is being delivered.Completing call notes and call reports as necessary and updating them in the CRM.Obtaining and evaluating all relevant data to handle complaints and inquiries.Recording details of comments, inquiries, complaints, and actions taken.Testing the system and reporting if there are any bugs.Managing administration, communicating and coordinating with internal departments.Hold online meetings with the clients to demonstrate/explain the product technicalities or to solvecritical problemsOther duties as assigned.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Studygram Worldwide

    About the Job:Answers inbound calls and address customers inquiries about Studygram programs and servicesRespond to LiveChats and social media messages from customersDrive customer communication to support sales conversion from Marketing Qualified Leads to schedule in-office and online consultationsCoordinate with Educational Counseling team for follow-ups, consultations, and meetings with customers on a day-to-day basis Log and update customer interaction in CRM database and pipelineFollow-up on customer requests as neededEducate and builds customer’s interest in the business offered by the companyProvides exceptional personalized customer service of the highest levelFollows-up the calls of the client with administrative duties which includes collecting documents, scanning, filing up of paperwork as well as liaising with other counseling teamsSupport in building and maintaining a Knowledge Management SystemSupport marketing and counseling activities as neededPrepares performance reports

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    TTEC

    TTEC has an excellent opportunity for you to provide outsourced support services to our client.

    We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do.

    What would you be doing?

    • Supporting consumers;
    • Providing great customer experience by managing customer’s expectations
    • Resolving queries;
    • Offering in-depth product knowledge;
    • Monitoring and engaging consumer questions;
    • Ensuring the best consumer experience possible is provided.

    We are looking for…

    We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with:

    • Verbal and written fluency in English;
    • Previous customer service experience will be an advantage;
    • Excellent communication skills;
    • The ability to multitask.

    Why TTEC?

    Our company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, we interact with customers 24/7 in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. Working at TTEC is unlike anywhere else.

    When you join our team, you are more than just an employee. You are a member of the TTEC family.
    Experience being part of a global family.

    Please send your CV in English

    All documents will be treated in the strictest confidentiality.
    Only short-listed candidates will be invited for an interview.

    TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/team sales targets and call handling quotas
  • Go the extra mile to engage customers
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Act as the company gatekeeper
  • Inform customer of deals and promotions
  • Sell products and services
  • Compile reports on overall customer satisfaction
  • Resolve customer complaints via phone, email, mail or social media.
  • Qualifications:

  • Presentable.
  • Excellent communication skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Demonstrates a positive, enthusiastic, friendly attitude
  • Negotiation skills
  • Positive Attitude
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Profdir Egypt

    Cairo
    experience
    0 years public relations permanent
    full time salary
    1750 EGP month published
    more than 60 days ago • Company: The Biggest International Telecommunications Services Provider in Egypt

    Benefits:
    • Monthly Gross Salary: 1750 L.E + 300 L.E Quarterly bounce.
    • Medical & Social Insurance.
    • Mobile Allowance.

    Requirements:
    • Location: ” Abbassia ” – ” Cairo “.
    • Job Type: Full Time.
    • Pay Type: Monthly.
    • Gender: Males Only.
    • Maximum Age: 35 Years.
    • English Level: Good Command in English.
    • Background Education: Highly Graduates Only.
    • Military Service Status: Postponed, Exempted or Complete .

    To Apply:
    Send your CV attached to ” – “(use the button)”, Include writing Job Code ” CSR ” – in the Subject
    OR
    fill the following form:
    (use the button)

    and for more Information You can call 01069202598 Mohamed Ibrahim tell a friend feedback

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    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

    Answer phones and respond to customer requests

    Complete customer data on the CRM system and log customer request

    Provide customers with service information, dispatch the CRM cases based on the case flow using CRM system

    Follow up with technical teams to resolve cases

    Escalate delayed cases and record customer complains

    Transfer customer calls to the designated technical staff

    Identify, research and resolve customer issues using the computer system

    Follow up on customer inquiries not immediately resolved

    Complete call logs and reports

    Recognize, document and alert the supervisor of trends in customer calls

    Recommend process improvements

    Perform other duties as assigned

    Qualifications:

    University Degree

    Good English speaking and writing

    Very good communication and interpersonal skills.

    Very good problem solving and customer handling skills.

    Good Computer skills.

    Ability to work on Night Shifts basis

    Gender: Male

    To apply for this job please visit search-engine.talentsmine.net.

    Innovations Group

    Customer service representatives interact with customers on behalf of an organization They provide information about products and services take orders respond to customer complaints and process returns We are specifically looking for candidates who can speak Mandarin Salary AED 5 000 to 10 000 per month inclusive of fixed allowances REQUIREMENTS Customer service representatives interact with customers on behalf of an organization They provide information about products and services take orders respond to customer complaints and process returns We are specifically looking for candidates who can speak Mandarin Required experience Minimum 2 years Education Any Graduation Skills Must be able to speak Mandarin Preferred Nationality Chinese

    To apply for this job please visit search-engine.talentsmine.net.

    Innovations Group

    Customer service representatives interact with customers on behalf of an organization They provide information about products and services take orders respond to customer complaints and process returns We are specifically looking for candidates who can speak Mandarin Salary AED 5 000 to 10 000 per month inclusive of fixed allowances REQUIREMENTS Customer service representatives interact with customers on behalf of an organization They provide information about products and services take orders respond to customer complaints and process returns We are specifically looking for candidates who can speak Mandarin Required experience Minimum 2 years Education Any Graduation Skills Must be able to speak Mandarin Preferred Nationality Chinese

    To apply for this job please visit search-engine.talentsmine.net.

    • Qatar

    malomatia

    Job Objective

    To respond to customer quires and requests through phone, email, web chat etc.and update necessary systems and details about the interaction and caller details

    Job Roles and Responsibilities

  • Answering telephone calls in a timely manner and providing helpful accurate information to callers.
  • Demonstrate high level of empathy during interactions with the caller.
  • Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
  • Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager.
  • Keeping database up to date
  • Ensure adherence to company policies, procedures and practices.
  •  Providing good customer service to callers by always demonstrating showing positive behavior.
  • Attend training courses relevant to the role and implement the training as appropriate.
  • Establishing and maintaining effective working relationships
  • Communicating effectively verbally and in writing in both Arabic and English.
  • Work as a team with other colleagues to carry out work smoothly.
  • To understand the need for and maintain strict confidentiality at all times
  • Key Interactions

  • Customers
  • Team Leaders
  • Support Team
  • HR
  • IT Team
  • Skill & Experience

  • Knowledge of Medical Terminology, Procedures and Diagnosis will be an added advantage
  • Excellent written and verbal communication.
  • Solution focused and High problem solving skills
  • Excellent time management and self-organizing
  • Good typing speed
  • Experience with usage of MS Windows and MS office and related tools
  • Educational Qualification

  • High School and Above
  • Behavioral Skill

  • Highly Empathetic
  • Ability to work under pressure
  • Flexible hours
  • Patient, Motivated self-starter
  • Excellent communication with the team
  • Presentation and negotiation talent
  • Displays positive professional outlook and behavior
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Electronic House

    Handle customers’ inbound and outbound calls and inquiries (Arabic)Provide responsive telephone support to customers, in the area of problem solving.Explain description and specification of the company’s products.Reply to comments and open chats on social media.Build a positive relationship and embrace Electronic House products.Follow up on customers’ complaints and issues when required.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Qualifications:

  • High school diploma, general education degree or equivalent.
  • Experience in CS is a HUGE PLUS.
  • Fluency in English is a MUST.
  • Familiar with sending Business E-mails.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers’ questions on the products.
  • Qualifications:

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem solving skills.
  • The ability to handle rejection and stress in soliciting customers.
  • To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    packtec

    Open and maintain customer accounts by recording account information
    Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    Maintain financial accounts by processing customer adjustments
    Recommend potential products or services to management by collecting customer information and analyzing customer needs
    Prepare product or service reports by collecting and analyzing customer information
    Contribute to team effort by accomplishing related results as needed
    Manage large amounts of incoming calls
    Generate sales leads
    Identify and assess customers’ needs to achieve satisfaction
    Build sustainable relationships of trust through open and interactive communication
    Provide accurate, valid and complete information by using the right methods/tools
    Meet personal/team sales targets and call handling quotas
    Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    Keep records of customer interactions, process customer accounts and file documents
    Follow communication procedures, guidelines and policies
    Go the extra mile to engage customers
    Resolve customer complaints via phone, email, mail or social media
    Use telephones to reach out to customers and verify account information
    Greet customers warmly and ascertain problem or reason for calling
    Assist with placement of orders, refunds, or exchanges
    Advise on company information
    Take payment information and other pertinent information such as addresses and phone numbers
    Place or cancel orders
    Answer questions about warranties or terms of sale
    Act as the company gatekeeper
    Suggest solutions when a product malfunctions
    Handle product recalls
    Attempt to persuade customer to reconsider cancellation
    Inform customer of deals and promotions
    Sell products and services
    Utilize computer technology to handle high call volumes
    Work with customer service manager to ensure proper customer service is being delivered
    Close out or open call records
    Compile reports on overall customer satisfaction
    Read from scripts
    Handle changes in policies or renewals
    Resolve customer complaints via phone, email, mail or social media

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Outbound Quality Calls- Activation Calls.
  • Managing incoming calls and customer service inquiries
  • Confirmation for new providers.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Meet personal / customer service team sales targets, KPIS and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Act as the face and voice of brand and manage all community communications.
  • Respond to comments and customer queries in a timely manner.
  • Monitor and report on feedback and online reviews.
  • Manage and moderate the social media profiles and presence, including Facebook, Instagram, Website, What’s app and additional channels.
  • Handling customers and after sale service.
  • Coordination between orders and shipments.
  • The track, measure, and analyze all initiatives to report on social media.
  • Any other Recruitment Requested from the Direct Manager.
  • Qualifications:

  • Female Only
  • Prefer having a previous customer service background about Mobile Applications
  • Bachelor degree.
  • Good command of English and microsoft office
  • Positive Attitude and good communication skills, presentation skills and interpersonal skills.
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Demonstrable social networking experience and social analytics tools knowledge
  • Strong phone and verbal communication skills along with active listening
  • Previous experience in all social media channels.
  • Gender: Females Only

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    TTEC

    TTEC has an excellent opportunity for you to provide outsourced support services to our client.

    We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do.

    What would you be doing?

    • Supporting consumers;
    • Providing great customer experience by managing customer’s expectations
    • Resolving queries;
    • Offering in-depth product knowledge;
    • Monitoring and engaging consumer questions;
    • Ensuring the best consumer experience possible is provided.

    We are looking for…

    We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with:

    • Verbal and written fluency in English;
    • Previous customer service experience will be an advantage;
    • Excellent communication skills;
    • The ability to multitask.

    Why TTEC?

    Our company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, we interact with customers 24/7 in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. Working at TTEC is unlike anywhere else.

    When you join our team, you are more than just an employee. You are a member of the TTEC family.
    Experience being part of a global family.

    Please send your CV in English

    All documents will be treated in the strictest confidentiality.
    Only short-listed candidates will be invited for an interview.

    TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    al motahedoon

    Customer service with real estate experience.Helping to develop and implement a customer service policy for an entire organization .Finding ways to measure customer satisfaction and improve services.Handling face-to-face inquiries from customers.Communicating courteously with customers by telephone, email, letter and face to face;Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.Handling customer complaints or any major incidents, such as a security issue or a customer being taken.Issuing refunds or compensation to customers.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Webhelp

    Duties and Responsibilities:Handle large amounts of inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsWorking Conditions:9 hours rotational within 8 AM and 9 PMBenefits: 7,150 EGP as a gross salary 300 EGP Meal and Transportation allowanceSocial and Medical InsuranceMobile VPN lineLocation: 5th Settlement 

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    WUZZUF jobs

    Promptly responding to customer queries via email, system, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Respecting client confidentiality at all times.

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    El Abd Group

    Responsible for customer satisfactionMeet customers face to face or callsPrepare monthly reports Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolutionMaintain financial accounts by processing customer adjustmentsRecommend potential products or services to management by collecting

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

    Duties and Responsibilities

  • Seeking out new opportunities constantly with both stand-alone and chain accounts within established region.
  • Meet sales goals and objectives assigned by Sales Director.
  • Supervising established client accounts.
  • Preparing a variety of sales status reports that include activity, follow-up, closings, and adherence to targets.
  • Handling customer clients as well as identifying and resolving their concerns.
  • Communicating new service and product opportunities, feedback, special developments, or information collected during field activity to proper company staff.
  • Preparing schedules and action plans to identify particular targets and list the clients contact numbers.
  • Presenting and selling company services and products to current and prospective clients.
  • Follow up on referrals and new leads resulting after field activity.
  • Developing and maintaining the existing product knowledge and sales materials.
  • Qualifications:

  • At least 3 years of experience.
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

  • Handle all customers calls with product/service enquirers and/or orders
  • Customer order processing with designated departments
  • Qualifications:

  • University degree
  • Good communication skills
  • Time management skills
  • Computer literate
  • Preferably English language literate
  • People-oriented
  • Preferably with 1 or 2 years’ experience in similar field
  • Education: Bachelor’s Degree

    To apply for this job please visit search-engine.talentsmine.net.

    • Egypt

    Khaltura

    Description:

    We are looking for a customer sales advisor to join our team, handle customer service inbound and outbound calls and generate new opportunities.

  • Making lots of calls, generating new opportunities and providing help and advice to our customers.
  • Arranging booking valuations and upselling the additional services we provide.
  • Providing real-time customer service across Facebook, Instagram, call centre and multiple Review sites.
  • Responding to comments posted on Facebook and Instagram page.
  • Identifying service-related discussion across all Social Media platforms and providing an appropriate response.
  • Record Outcomes and Enhance Customer Service Solutions.
  • Must have computer skills, with good knowledge in Microsoft office.
  • Must be well organized and be willing to work in a fast working environment.
     
  • Qualifications:

    Essential personal traits:

  • Ambitious.
  • Proactive
  • Excellent work.
  • Excellent communication skills.
  • Strong attention to details.
  • Confidence.
  • Education:

  • (Bachelors).
  • To apply for this job please visit search-engine.talentsmine.net.